Privacy Policy

Shatha Essa operates this website, which provides the Service as defined in our Terms and Conditions.

This page is intended to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information if they choose to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, that will be solely needed for the provision of Services to you. Such information includes but is not limited to:

  • Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality, and personal shopping preferences
  • Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on
  • Transactional information such as: orders you placed, items you purchased, date and time of order as well as orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
  • Information from third parties such as: couriers and payment providers 
  • Information you supply to us via online or offline surveys, competitions or product registration

When you provide us with information about a third party, you are confirming that you have their permission to do so.


Cookies are small data files that are commonly used as an anonymous unique identifier. These are sent to your browser by the website you visit and are stored on the hard drive of your computer.

These "cookies" are used by our website to collect information and improve our service. You have the option to accept or reject these cookies, and you will be notified when a cookie is sent to your computer. If you choose to reject our cookies, you may be unable to use certain features of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.
    The reason for this is so that they can complete the tasks assigned to them on our behalf

Links to Other Sites

Our Service may include links to other websites. You will be directed to a third-party website if you click on a third-party link. Please keep in mind that we do not operate these external websites. As a result, we strongly advise you to review the Privacy Policies of these websites for additional helpful hints. We have no control over, and accept no responsibility for, any third-party sites or services' content, privacy policies, or practices.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of thirteen. If we discover that a child under the age of 13 has provided us with personal information, we immediately remove it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take the appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Email: or

Telephone: +971.55.610.2223 

Physical Address: Jumeirah Centre, Level 1, Office 3, Jumeirah Road 1, Dubai, UAE.